Last updated: June 30, 2026
Privacy Policy
This Privacy Policy explains how the Yuki Holistic Centre website may handle visitor information when you browse the site, make a WhatsApp / WeChat booking enquiry or use third-party features such as Google Maps.
Do not submit identity documents, banking details, full medical records, lab reports or other highly sensitive information through the website, WhatsApp or WeChat. For acute pain, trauma, numbness, fever or an emergency, seek help from a registered medical professional or emergency medical service first.
1. Information we may receive
- The booking form only prepares the name, contact number, assessment area, preferred time and notes you enter, then opens WhatsApp with a prefilled message.
- The website itself does not store booking form details in a website database.
- The server may record basic technical data such as IP address, browser, device type, visited pages, timestamps and error logs for security and maintenance.
2. How information is used
- To reply to your WhatsApp / WeChat enquiry and arrange appointments.
- To understand whether visitors can browse the site properly, improve speed, troubleshoot errors and prevent abuse.
- To maintain website security, detect abnormal traffic and keep services stable.
3. WhatsApp, WeChat, Google Maps and Rednote links
- When you click or use WhatsApp, WeChat, Google Maps or Rednote links, those platforms may handle information under their own privacy policies.
- The Google Map preview is provided by Google and may load Google map services and related connection data.
- This website does not control third-party platform privacy policies, cookies or login status.
4. Cookies and analytics
- This website may use necessary cookies or server logs for basic functionality, security and statistics.
- If Google Analytics, Meta Pixel or other tracking tools are added later, the website privacy notice or settings should be updated accordingly.
5. Retention and protection
- WhatsApp / WeChat conversation records may be kept according to the centre daily follow-up needs and platform settings.
- Website technical logs are used only where needed for maintenance, security and troubleshooting.
- Reasonable steps are taken to protect information, but internet transmission cannot be guaranteed as completely secure.
6. Enquiries and correction
- To ask about, correct or request deletion of booking enquiry information, contact Yuki through the WhatsApp or WeChat channel shown on this website.
- The centre may need to verify your identity and related enquiry record before handling a request.